Payment & Insurance

My services are reimbursable by insurance companies as an out-of-network provider, depending on your coverage.

If you intend to utilize your insurance, please be aware that in order for you to obtain reimbursement for the cost of my services, I am required to provide your insurance company with a diagnosis from the Diagnostic & Statistical Manual of Mental Disorders (DSM-5) of the American Psychiatric Association. This diagnosis will become part of your permanent health record.

You can confirm your coverage by asking the following questions:

  • Do I have out-of-network outpatient mental health/behavioral health benefits?
  • What is my deductible for the year and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Is a referral required from my primary care physician?

I will provide you with a weekly or monthly receipt which will contain all the information your insurance company requires to process your claims.

Payment can be made through Zelle to the following email address:  [email protected]

Cash or check made payable to Kathleen Brown McNally, LCSW, are also accepted for payment. 

I provide services on a fee for service basis.  I do not bill for services and fees are expected to be paid at the beginning of each session.

Cancellation Policy
If you do not keep your scheduled therapy appointment, and you have not notified me at least 48 hours in advance, you will be required to pay the full cost of the session.  Insurance companies do not pay for cancelled or missed sessions. 

Please note that the 48 hour cancellation policy is intended for vacations or other family or business situations that may arise on occasion.  While things come up in all our lives, when you request a time slot be held for you, it is expected that you will make every effort to be here and will not make other plans or appointments during that time.

If you have any questions or would like to schedule an appointment, please contact me .

Please note that this site and the information it contains are not to be considered treatment, nor is it intended to replace or substitute for psychotherapy with a licensed professional.  The policies listed are subject to change without notice.
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